✅ Data Controller Information – The administrator responsible for personal data processing is:

Entity: infra.kim LLC

Email: info@infra.kim

 

✅ Types of data collected –

We collect personal information necessary to manage our service relationship:

  • Contact & Identity Data: Full name, email address, phone number, mailing address.

  • Professional Details: Job title, company or organization name, and industry.

  • Technical & Usage Data: IP address, browser activity, and website interactions.

  • Service & Support Data: Information submitted via forms, consultations, support tickets, or service usage.

  • Sensitive Data: We do not intentionally collect sensitive personal data unless required by law or provided with explicit consent.

 

✅ How data is collected –

We collect personal information through:

  • Direct interactions (forms, support requests, consultations, emails, and phone calls)

  • Website interactions (cookies, analytics)

  • Your use of our software tools and services

 

✅ Purpose of data Processing –

We collect and use personal information to:

  • Provide and improve our DevOps services and solutions

  • Respond to enquiries, support, and feedback

  • Conduct business operations including billing and administration

  • Comply with legal obligations

  • Send marketing communications (only with consent or as permitted by law)

 

✅ Legal basis for Processing – Processing is based on user consent, contract necessity, legal obligations, or legitimate interests (e.g., maintaining site security and business operations)

 

✅ Data storage and protection – 

We take reasonable steps to protect your data from misuse, loss, or unauthorised access:

  • Access controls & authentication

  • Secure cloud storage

  • Staff training & confidentiality agreements

  • Regular security reviews

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

 

✅ Sharing data with third parties –

We may disclose personal information to:

  • Employees & contractors (need-to-know basis)

  • Third-party service providers (cloud hosting, CRM, analytics such as Google Analytics)

  • Legal or regulatory authorities if required

  • Other third parties with your consent or as legally permitted

For cross-border transfers, we take reasonable steps to ensure that personal information is handled in accordance with applicable data protection laws.

 

✅ User rights – You may request access to your personal information, correction of inaccuracies, data deletion, or withdraw consent at any time by contacting us.

 

✅ Cookie information – Our site uses cookies and analytics tools to enhance your experience and monitor usage. You can manage your preferences via browser settings.

 

✅ Direct Marketing – Marketing communications are sent only with your explicit consent or as legally permitted. Opt out any time via the “unsubscribe” link or by contacting us.

 

✅ Complaints – Concerns about your personal information? Contact us and we will investigate and respond promptly. 

 

✅ Changes to this Policy – Updates to this Privacy Policy will be posted on our website. Please review periodically to stay informed.

Privacy policy details:

  infra.kim (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. Our privacy policy (“Privacy Policy”) is designed to inform you about our policies and procedures for collecting, using, retaining, processing, transferring, and disclosing your information in connection with your use of the Website and the Service. By proceeding further, you have read and expressly consent to the collection, use, retention, processing, transfer, and disclosure of personal data under the terms of this Privacy Policy.

Introduction

This Privacy Policy applies to all users of the Website and Service (together “you” or “Users”).

Privacy Policy

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